Last Updated: 6 March 2026
These Terms of Service ("Terms") govern your use of the Stintz platform, website and services.
By accessing or using Stintz, you agree to comply with these Terms.
If you do not agree with these Terms, you may not use the platform.
Stintz is operated by:
Wisp Marketplaces (Pty) Ltd
The website and platform are available at:
These Terms and any disputes arising from them are governed by the laws of South Africa.
Stintz operates an online marketplace that connects individuals seeking services ("Seekers") with independent service providers ("Providers").
Examples of services offered on the platform include:
The platform includes features such as:
Stintz provides the technology that allows users to connect and transact.
Stintz does not provide the services listed on the platform and is not an agency or employer of service providers.
Providers operate as independent contractors.
To use Stintz:
By using the platform you confirm that the information you provide is accurate and truthful.
To use certain features of Stintz you must create an account.
You agree to:
You are responsible for all activity that occurs under your account.
Providers may create listings offering services through the Stintz platform.
Bookings typically occur through the following process:
All bookings arranged through Stintz must be completed in accordance with platform policies.
Users may not request or accept payment outside the platform for bookings initiated on Stintz.
Payments for bookings are processed through Stintz's payment provider.
When a booking is confirmed and paid:
The platform fee is currently 8% of the service price with a minimum fee of R20, although this may change over time.
Payments are processed securely through the platform's payment infrastructure.
Providers earn the agreed service price for completed bookings.
Providers must supply valid bank account details before receiving payouts.
Provider earnings are paid out after:
Payouts are processed through the platform's payment provider.
Cancellations and refunds are governed by the Cancellation & Refund Policy, which forms part of these Terms.
In summary:
For full details please refer to the Cancellation & Refund Policy.
After a booking is completed, both customers and providers may leave reviews.
Reviews must be:
Stintz reserves the right to remove reviews that violate platform policies.
Users must not engage in malicious, illegal or dishonest behaviour.
Examples of prohibited behaviour include:
Additional rules are described in the Acceptable Use Policy.
Stintz provides a marketplace platform but does not control the services provided by users.
The platform is provided on an "as is" and "as available" basis.
To the maximum extent permitted by law:
Users should exercise reasonable care and judgment when arranging services.
All platform content including:
is owned by Wisp Marketplaces (Pty) Ltd or licensed to the company.
Users may not:
User-generated listings and profiles remain the property of the respective users.
Your personal information is processed according to the Stintz Privacy Policy.
Users should avoid sharing sensitive personal information publicly on the platform.
Stintz may suspend or terminate accounts if users:
Stintz may also suspend the service for technical or security reasons.
The platform may include links to third-party websites.
Stintz is not responsible for the content or reliability of external websites.
If you provide feedback, suggestions or ideas regarding the platform, Stintz may use this feedback without restriction or compensation.
Stintz may update these Terms from time to time.
When changes occur, the updated version will be published on the website.
Continued use of the platform constitutes acceptance of the updated Terms.
If you have questions regarding these Terms, please contact: