FAQ’s
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Stintz is a services marketplace that aims to easily connect people looking for specific services to people looking to provide these services. The website has several useful features that makes this the go to marketplace in South Africa for finding help or listing your services. These features include in-app messaging, calendar and bookings, ratings and reviews and the ability to search or provide services within a certain area. It also provides various filters on with which searches can be done to find exactly what you are looking for with a few clicks.
You can sign up to find help or sign up to list your services or both.
Note that Stintz is not an agency and does not verify individual users of the service.
For people looking to list their services you can list one listing for free, i.e. if you only want to list as say an au pair or only as a tutor you can do so for free. For R65 per month you can have up to three listings. For R120 per month you can list as many services as you want to.
You can cancel your subscription at any time.
Stintz is a marketplace and its purpose is to match service providers with people looking for help. Stintz is not an agency and does not verify individual users of the service. Instead, we aim to provide you the necessary information to make an informed choice.
Anyone who enjoys working with people or animals and have a skill to share or time to give.
Do you have free time and enjoy working with children? List your services as a babysitter or signup to help someone with homework in the afternoons.
Are you reliable and love animals? Why not become a pet sitter or house sitter or take the neighbour’s dog for a walk?
Are you acing your university subjects while other people are struggling? Help them by becoming a service provider on Stintz and earn pocket money while doing so!
Are you a good soccer player / tennis player / chess player etc. etc? List your services to teach these skills to the kids in your neighbourhood. Somewhere there is a child that would love to have someone to kick a ball with – you can help that familiy out and earn some money on the side!
Are you a retired teacher? So many kids needs help – why not sign up as a tutor for the subjects that you love?
Do you have a lot of patience and empathy and enjoy other people’s company? Why not sign up to be a companion for someone who needs some company and help with daily tasks?
There is also a category for clinics – if you run a holiday clinic (any time of holiday activity for children) you can list it on Stintz.
Basically anyone trustworthy, helpful and friendly that has time and skills to give can use Stintz to market their services and add to good vibes in your community.
Simply sign up and follow the prompts to create your listing.
Other than your personal information you will need to know the following before you start:
- What you will call your services? This can be as simple as Sarah’s babysitting services or John’s soccer lessons or even something more generic like Pawsome Pet Grooming Services – the choice is yours!
- The rates that you will charge for your services. You can charge per hour or create a package of a few repeat services.
- Know when you will be available to provide these services as there will be a calendar on which you can specify your general availability.
- Have a photo for each listing. The photo can be a photo of you or an example of you giving your service.
- The links to your socials
- Photos of your certificates, qualifications or any other items you want to add.
Other optional information: You can add videos, Youtube URLs, social media links and PDFs explaining your service.
Make contact with that person by sending them a message. Ask them about their qualifications, experience, any other information that is important to you as well as what is included in the services that they are providing. If applicable arrange a telephone interview or a meet and greet to see if the arrangement can work for both parties.
Once you have agreed on the services and a date and time you can ask them to send you a quote. Once you have received the quote and paid the job will be booked.
Get as much detail around the services that are required and be as detailed and honest about what your services entail. If both parties understand what is expected of them it is more likely that you will end up with a happy and repeat customer. Confirm pricing and the time of the services and send them a quote.
Yes, you can post a request for exactly what you are looking for! Click on “Post a job” in either the services or job board page.
There is no specific list of requirements for an au pair. Typically, as a minimum, an au pair will have a car and be able to help children with homework. Generally speaking, the family looking for help would be able to discuss their specific needs with an au pair and the au pair can in turn decide whether or not the job is for them.
Some families may only need an au pair as a driver and on the other end of the spectrum some families may need an au pair to be a stand in parent. Each au pair role is likely to be different and tailored to the specific family’s needs.
Au pairs typically work from Mondays to Fridays and gets paid an hourly rate. They could also work based on a monthly salary if so negotiated. The au pair will communicate their expectations around minimum earnings and/or hours depending on their experience and financial requirements. Au pairs are often available for babysitting and childminding after hours as well. Au pairs can charge anything from R60p/h to R140p/h+. Some only have capacity to work a few hours in a week and others would like to work as much as possible. Au pairs get reimbursed for petrol based on the distance travelled measured from your house to and from the various activities. The cost per km is typically between R4 and R5 per km and may change over time.
An au pairs qualifications and experience may, but does not have to, include the following:
- minimum of matric and up to degree level
- valid driver’s license
- first aid course
- experience working with children formally, but sometimes experience was gained looking after friends and family’s children
Au pairs typically help with the following:
- Driving children to and from activities
- Homework and school projects
- Keeping younger children busy and cleaning up after them
- Helping older children prepare for exams etc.
- Errands, shopping and food preparation when required
Au pairs generally do not do domestic work other than light cleaning / neatening after playing with younger children
As a house sitter, your main tasks revolve around keeping the homeowner’s property safe, secure, and well-maintained while they’re away. This includes duties such as ensuring the house is locked up tight, collecting mail, caring for pets, and maintaining a clean and tidy living space. You might also be responsible for basic maintenance tasks like watering plants, light cleaning, and handling any minor repairs that may arise. Throughout it all, communication with the homeowner is key, as you provide updates on the status of the property and adhere to any specific instructions or rules they’ve provided. Essentially, you’re the guardian angel of their home, giving them peace of mind while they are away.
Pet sitters and pet boarding providers play a vital role in caring for animals when their owners are away. For pet sitters, the expectations usually involve visiting the pet’s home to feed them, provide fresh water, administer medication if needed, and spend quality time playing and interacting with them. They may also perform basic house-sitting tasks like bringing in the mail and watering plants.
Dog walkers typically take dogs out for walks, providing them with exercise, mental stimulation, and bathroom breaks. They ensure the dogs are safe, leash-trained, and properly socialized during outings. Additionally, they may reinforce basic obedience commands and clean up after the dogs.
In pet boarding situations, providers are responsible for the round-the-clock care of pets in their facility. This includes feeding, exercise, and administering any necessary medications. They create a safe and comfortable environment for the pets, often offering playtime and socialization with other animals. Communication with pet owners, including updates on their pets’ well-being, is crucial to ensure peace of mind while they’re away.
Tutors lend valuable academic support for children and students from all school-going ages up to university level – either individually or in small groups, and across a wide array of subjects. Tutors often have a specific area of expertise, with a passion and skill for transferring knowledge in an age-appropriate manner, and often in line with the school or other curriculum.
Tutors typically have a background in education and/or have a proven academic track record and ability to work with children and students to improve their results.
Tutors can present classes individually or in groups, at the child or student’s home or at a specific venue. Tutoring costs can vary significantly from as little as R100 per hour to as much as R500 per hour depending on the number of children in the class, the difficulty of the subject tutored and the experience and qualifications of the tutor.
The outcomes of tutoring can be anything from improved grades in a specific subject, assistance with specific learning difficulties such as reading, writing, spelling, comprehension, as well as helping with summaries, teaching study techniques etc.
The services provided by a companion can vary widely depending on the context and the needs of the individual they are accompanying. Some common services that a companion may offer include:
Companionship, conversation and emotional support: One of the primary roles of a companion is to provide friendly conversation and companionship, helping to prevent feelings of boredom and isolation.
Social engagement: Companions may accompany their clients to social events, outings, or activities, helping to alleviate feelings of loneliness and isolation.
Assistance with daily tasks: Depending on the needs of the client, companions may assist with tasks such as grocery shopping, meal preparation, light housekeeping, or transportation.
Medication reminders: Some companions may also help remind their clients to take their medication on time and ensure they adhere to their prescribed medication regimen.
Recreational activities: Companions may engage in recreational activities with their clients, such as playing games, going for walks, or pursuing hobbies and interests together.
Personal care assistance: In some cases, companions may provide assistance with personal care tasks such as bathing, dressing, grooming, and toileting.
The qualifications required for companions can vary depending on the specific role and employer. In many cases, formal qualifications may not be required, but certain skills, experiences, and attributes are often desirable. Some common qualifications, skills, and attributes for companions may include empathy and compassion, good communication skills, patience and understanding, trustworthiness and reliability etc.
While companions may not be required to have formal training as caregivers, basic knowledge of personal care tasks such as assisting with bathing, toileting, dressing, and grooming may be beneficial in some roles. Some employers may prefer candidates with relevant training or experience in fields such as healthcare, social work, or caregiving.
To start off with it is very important to accurately represent your experience and skills on your Stintz profile.
Good service providers exhibit the following characteristics:
Clear and Prompt Communication: They maintain open and honest communication promptly responding to messages and regularly providing updates to the client if the job requires it (i.e. house sitting or pet sitting). They make sure they understand the clients’ needs and provide as much detail about the service that they will be providing to manage expectations on both sides.
Reliability: They show up on time and aim to provide a great service every time. They communicate long in advance if they cannot do the job anymore and rarely cancels on a client.
Experience and Expertise: They possess the necessary skills and experience to do the job well, whether it’s childcare, tutoring, pet care, or house sitting.
Flexibility: They are adaptable and willing to accommodate the unique needs of each client where possible.
Empathy and Compassion: They demonstrate empathy, understanding, and compassion towards both clients and the individuals or pets in their care.
Positive Reviews and Feedback: They have a track record of positive reviews and feedback from satisfied clients, demonstrating their reliability and effectiveness in their role.
Initiative: They take initiative to anticipate and address the needs of their clients proactively, going above and beyond to ensure a positive experience.
Continued Learning and Improvement: They are committed to ongoing learning and improvement and seeks out opportunities to improve their skills.
Yes, you can be both. In order to be a service provider you need to create a listing for the service you would like to provide.
Each user may collect verified and unverified reviews.
Unverified reviews are collected when a listing is set up and is typically requested from someone that has used your services before. It is a very good way to start by asking past clients that you have helped to give you a review.
Verified reviews are received after a booking occurs through the marketplace and will have a check icon next to the reviewer’s name. Both Service Providers and Service Seekers are reviewed once a job is done.
All reviews contribute to the users overall rating.
Please contact us and let us know which service category of fields you would like to have added. If there is sufficient demand for this category we will add it for you. Please email [email protected]
Anyone aged 16 and older can list their services on Stintz. Be sure to get your parent’s permission if you are still under 18.
If you know of someone who is an excellent au pair, tutor, pet sitting, companion, has sport or cultural skills or someone that would be wonderful in any of these categories tell them about Stintz.today and offer to give them a review or testimonial. They need to sign up, complete their listing and request a review. You will help someone to earn some money and add to the good vibes in your community in the process!
Happy with the platform? – tell your friends about Stintz.today please.
Have suggestions for us? Please email us at [email protected]
Welcome to www.Stintz.com, your go-to platform for connecting individuals seeking services with skilled service providers. Our community thrives on trust, respect, and clear communication. To ensure a positive experience for all users, we’ve outlined the following guidelines:
Accurate Representation: Service providers are expected to present their profiles, skills, and experiences accurately. Misrepresentation of qualifications or abilities is not tolerated. Service providers will be banned from the marketplace should they be dishonest.
Professional Conduct: We encourage all users to uphold professional standards in their interactions. Prompt communication, respect for appointments, and adherence to agreed-upon terms are essential.
Establishing Trust: Trust is built over time through user reviews. Initially, unverified reviews will provide insights, and as trust develops, verified reviews will enhance credibility. While we facilitate connections, we do not act as an agency and cannot verify the accuracy of information provided.
Disputes: While Stintz encourages accuracy and allows profiles to acquire verified ratings over time, it’s essential for service seekers and providers to communicate expectations clearly. Utilize our in-app messaging system to discuss details and ensure a mutually agreed upon arrangement. Disputes should be resolved directly between parties involved.
Non-Discrimination: Discrimination of any form is strictly prohibited on our platform. We promote inclusivity and respect for all individuals, regardless of race, gender, religion, or other characteristics.
Building Community: We encourage service providers to engage with each other, share insights, and support one another. Collaborative efforts foster a vibrant and supportive community. Feel free to contribute to our blogs posts if you have experience to share!
Fair Pricing: While Stintz does not set pricing, we encourage transparent and fair pricing practices. Service providers should communicate their rates clearly, and service seekers should verify costs before booking.
Continuous Improvement: We value feedback from our community to enhance the platform’s functionality and user experience. Please share your suggestions and concerns with us to help us grow and improve.
By using Stintz you agree to abide by these community guidelines. Together, we can create a thriving and supportive environment for all users.
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